Shipping Information

Once your order is dispatched, the following approximate delivery times apply.

Australian Orders

We offer FREE delivery for all orders within Australia. We use Express Post service for all deliveries within Australia. Average delivery time is 2-4 working days from dispatch date. For delivery to remote or rural areas, please allow a further 3-6 working days.

Delivery times may be longer around major public holidays.


International Orders

International orders are sent via Australia Post AirMail service. Average delivery times from dispatch date are 5-10 working days. Additional delays may occur during the months of September - February due to the heavy load on postal services.

For International orders the exact shipping costs are calculated and displayed in the Shopping Cart, when the Shipping Region is chosen, and are automatically added to the total of your order. Average International shipping charge is around  £ 20 / US$ 33 / EUR 25

Orders sent outside Australia, may incur charges such as import duties, VAT and other fees. The buyer is responsible for paying any such fees. For information regarding such fees, please contact your local customs authority.

Delivery times may be longer around major public holidays.

Order Processing Times

We are trying to process all orders as quickly as possible and the usual order processing time is 2 to 5 business days, not including weekends and public holidays, from the date the order is placed. During November - January and May - August period, order processing time may be longer due to increased demand.

PLEASE NOTE: During busy period, order processing time may take up to 15 business days

Genuine Australian Sheepskin Made in Australia
Water Resistant Genuine Australian
 "I ordered Roxy chestnut ugg boots and your fast delivery is amazing! Thanks for showing a true representation of the uggs and this is perfect with a jumper for winter." 
Mary
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AUD 145.00
 "Just to let you know that your ugg boots are great, comfortable and warm; a very high quality. The service is excellent and the shipping too. I won't be able to live without my ugg boots anymore in the winter time..." 
Angas
 "I bought the ugg socks and boots not too long ago and just love 'em!! I already have a few pairs of uggs and these are a fabulous addition. They fit true to size and are so comfy. Yummy! When you buy a pair of  uggs you do not worry about what you can wear them with - they go with everything!!! Expect gushing compliments, be prepared for someones gaze to fall to your feet and stay there:) Make a statement - buy more today!" 
Kelly